Groove Outage History

Groove is up right now

Pingoru has recorded 50 incidents for Groove: 4 in the last 12 months and 0 in the last 90 days.

Source: status.groovehq.com

50incidents recorded
4last 12 months
0last 90 days
119 minutestypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Groove in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202638 of 744 (1%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 525 (0%)

Incidents, newest first

Major May 28, 2026 SMTP - Mail delivery issues 4h 13m Web App, Inbox API

Started May 28, 2026, 03:47 PM UTC· resolved May 28, 2026, 08:00 PM UTC

  1. investigating May 28, 2026, 03:47 PM UTC

    We're investigating an issue with an upstream SMTP provider causing issue with mail delivery

  2. resolved May 29, 2026, 12:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 12, 2026 Web application and API outage 3h 28m Web App, Inbox API

Started May 12, 2026, 12:55 PM UTC· resolved May 12, 2026, 04:23 PM UTC

  1. investigating May 12, 2026, 12:55 PM UTC

    We are currently investigating this issue.

  2. resolved May 12, 2026, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 11, 2026 Audit system errors causing degraded performance –

Started Apr 11, 2026, 06:30 AM UTC· resolved Apr 11, 2026, 06:30 AM UTC

  1. resolved Apr 11, 2026, 04:38 PM UTC

    Some operations including logins, ticket creation, contact updates, and email ingestion experienced intermittent failures. We identified and resolved an issue with an internal database table that had reached a storage capacity limit, which caused these operations to fail. The issue has been mitigated and services are returning to normal. Incoming emails are continuing to catch back up as we monitor the recovery.

Read the full incident report →

Major June 2, 2025 Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) 4h 1m Email, Web App, Inbox API

Started Jun 02, 2025, 02:13 PM UTC· resolved Jun 02, 2025, 06:15 PM UTC

  1. identified Jun 02, 2025, 02:13 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 02, 2025, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results - backlog is currently clearing over the next 30-60 minutes. Expected delays for incoming mails, outgoing mails being sent, rule processing, realtime, and other features during this time.

  3. resolved Jun 02, 2025, 06:15 PM UTC

    This incident has been resolved.

Read the full incident report →