Grocers List experienced a minor incident on July 11, 2024 affecting API and 3rd Party Vendor Services, lasting 7h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 11, 2024, 05:22 PM UTC
Some accounts might experience message-sending issues on Instagram. We are aware of the problem and are already investigating it. We will update you on this incident once there is any news on the subject.
- investigating Jul 11, 2024, 07:16 PM UTC
We are continuing to investigate this issue. This issue is impacting many Instagram and Facebook apps. We will continue to post updates as we learn more through resolution.
- identified Jul 11, 2024, 10:13 PM UTC
The Meta Graph API for Instagram Webhooks is experiencing some disruptions, which are impacting webhooks on the Messenger API for Instagram. Meta engineering teams are investigating the issue. More information can be found here https://metastatus.com/ig-messenger. We will continue to update as we learn more.
- resolved Jul 12, 2024, 12:25 AM UTC
The Meta Graph API for Instagram Webhooks is now stable, and DMs for all message types and accounts are being sent as usual. Find more details relating to the degraded service here: https://metastatus.com/ig-messenger.