Grocers List incident
Cloudflare Global Network experiencing issues
Grocers List experienced a major incident on November 18, 2025 affecting API and 3rd Party Vendor Services and 1 more component, lasting 5h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:37 PM UTC
Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors. We will continue to provide updates as we learn more. For the most up to date information on this incident, please see Cloudflares status page here. - https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 02:11 PM UTC
Update - Cloudflare is continuing to work on restoring service for application services customers. For the most up-to-date status on this incident, please visit Cloudflare's status page at https://www.cloudflarestatus.com/. We will continue to post updates as we learn more.
- monitoring Nov 18, 2025, 02:55 PM UTC
Cloudflare is reporting that a fix has been implemented and they believe the incident is now resolved. They are continuing to monitor for errors to ensure all services are back to normal. For the most up-to-date status on this incident, please visit Cloudflare's status page at https://www.cloudflarestatus.com/. We will continue to post updates as we learn more.
- monitoring Nov 18, 2025, 04:49 PM UTC
Cloudflare reports that they are continuing to see errors and latency improve but are still receiving reports of intermittent errors. Grocers List has not received new error reports since Cloudflare earlier released a fix. DMs are sending and the Creator HQ is operational. We will continue to update this page with new information as we receive it.
- resolved Nov 18, 2025, 07:31 PM UTC
This incident has been resolved.