Grocers List incident

Third Party Vendor Service Disruptions

Major Resolved View vendor source →

Grocers List experienced a major incident on February 18, 2026 affecting API and Webhooks and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 01:52 AM UTC
Resolved
Feb 18, 2026, 03:08 AM UTC
Duration
1h 16m
Detected by Pingoru
Feb 18, 2026, 01:52 AM UTC

Affected components

APIWebhooksHeroku

Update timeline

  1. investigating Feb 18, 2026, 01:52 AM UTC

    We are experiencing service disruptions originating from a third party vendor. We are investigating and will update as we learn more. Where possible, we advise not posting new content until we update status.

  2. identified Feb 18, 2026, 02:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 18, 2026, 02:47 AM UTC

    Monitoring the application while 3rd party vendors fix the root cause.

  4. monitoring Feb 18, 2026, 03:06 AM UTC

    Heroku Update: Applications are beginning to recover after the recent infrastructure change was rolled back. We continue monitoring the services and are seeing positive results. We'll provide an update in 30 minutes or sooner if additional information becomes available. Follow the vendor incident here for more in depth detail https://status.heroku.com/

  5. resolved Feb 18, 2026, 03:08 AM UTC

    This incident has been resolved. Please see here for more detail on our vendor's outage https://status.heroku.com/