Griffin Outage History

Griffin is up right now

Griffin had 6 outages in the last 2 years totaling 3h 30m of downtime — averaging 0.2 incidents per month.

There were 6 Griffin outages since October 10, 2025 totaling 3h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.griffin.com

Minor August 28, 2026

Settings page components - unavailable

Detected by Pingoru
Aug 28, 2026, 01:49 PM UTC
Resolved
Aug 28, 2026, 01:49 PM UTC
Duration
—
Affected: App
Timeline · 3 updates
  1. investigating Aug 28, 2026, 12:31 PM UTC

    Status: Investigating We are currently experiencing issues with our settings page within our app. All settings besides webhooks are currently unavailable. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. We will provide an update on progress made in 1 hour. Stay tuned for updates. Affected components App (Partial outage)

  2. monitoring Aug 28, 2026, 12:55 PM UTC

    Status: Monitoring We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update within 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated. Affected components App (Partial outage)

  3. resolved Aug 28, 2026, 01:49 PM UTC

    Status: Resolved We are pleased to report that the issue has been resolved. Our app is now operating normally. If the Settings page still isn't working for you, please refresh the page bypassing the cache: Cmd+Shift+R on Mac (Cmd+Option+R in Safari), or Ctrl+Shift+R on Windows/Linux. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected]: mailto:[email protected]. Affected components App (Operational)

Read the full incident report →

Minor August 13, 2026

Endpoint performance degraded

Detected by Pingoru
Aug 13, 2026, 03:56 PM UTC
Resolved
Aug 13, 2026, 03:56 PM UTC
Duration
—
Affected: API
Timeline · 2 updates
  1. investigating Aug 13, 2026, 02:17 PM UTC

    Status: Investigating We are currently experiencing performance degradation for some API requests. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates. Affected components API (Degraded performance)

  2. resolved Aug 13, 2026, 03:56 PM UTC

    Status: Resolved We are back up and running! We are pleased to report that API performance degradation has been resolved. Our app is now operating normally. We deployed a code change that slowed down coercion on error handling, which then caused other API requests to slow down. We deployed a fix at 16:00 BST and confirmed the issue was resolved. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected] "[email protected]": mailto:[email protected]. Affected components API (Operational)

Read the full incident report →

Minor June 14, 2026

Webhook notification delays

Detected by Pingoru
Jun 14, 2026, 02:29 AM UTC
Resolved
Jun 14, 2026, 02:29 AM UTC
Duration
—
Affected: API
Timeline · 3 updates
  1. investigating Jun 14, 2026, 12:56 AM UTC

    Status: Investigating We are currently experiencing delays in our webhook notification delivery. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates. Affected components API (Degraded performance)

  2. monitoring Jun 14, 2026, 01:38 AM UTC

    Status: Monitoring Our engineers have applied a fix and we are monitoring the system. We will provide an update in 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated. Affected components API (Degraded performance)

  3. resolved Jun 14, 2026, 02:29 AM UTC

    Status: Resolved We are pleased to report that the delay in webhook notification delivery has been resolved and the backlog of notifications has been fully processed. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected] "[email protected]": mailto:[email protected]. Affected components API (Operational)

Read the full incident report →

Minor February 17, 2026

ID&V decisions delayed

Detected by Pingoru
Feb 17, 2026, 09:46 PM UTC
Resolved
Feb 17, 2026, 09:46 PM UTC
Duration
—
Affected: Verify
Timeline · 4 updates
  1. investigating Feb 17, 2026, 06:45 PM UTC

    Status: Investigating We are currently experiencing delayed decisions for ID&V within our app. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates. Affected components Verify (Degraded performance)

  2. identified Feb 17, 2026, 08:00 PM UTC

    Status: Identified Our team has identified the cause of the delayed ID&V decisions. We are actively working on implementing a fix to resolve the issue. We will update you on further progress in 1 hour. Thank you for your continued patience and understanding. Affected components Verify (Degraded performance)

  3. monitoring Feb 17, 2026, 08:52 PM UTC

    Status: Monitoring We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update in 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated. Affected components Verify (Degraded performance)

  4. resolved Feb 17, 2026, 09:46 PM UTC

    Status: Resolved We are back up and running! We are pleased to report that the issue affecting ID&V decisions has been resolved. Our app is now operating normally. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected] "[email protected]": mailto:[email protected]. Affected components Verify (Operational)

Read the full incident report →