Griffin Outage History

Griffin is up right now

Pingoru has recorded 8 incidents for Griffin: 7 in the last 12 months and 3 in the last 90 days.

Source: status.griffin.com

8incidents recorded
7last 12 months
3last 90 days
114 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Griffin in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202612 of 720 (0%)
July 202600 of 744 (0%)
August 202623 of 744 (0%)
September 202600 of 720 (0%)
October 202612 of 510 (0%)

Incidents, newest first

Minor October 16, 2026 Delayed FPS payments 1h 45m Outbound payments, Inbound payments

Started Oct 16, 2026, 11:03 AM UTC· resolved Oct 16, 2026, 12:48 PM UTC

  1. investigating Oct 16, 2026, 11:03 AM UTC

    We are currently experiencing a delay in Faster Payments (FPS). Our team is investigating this as a high priority. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates.

  2. identified Oct 16, 2026, 11:42 AM UTC

    We have raised the issue with our banking partner and are working with them to resolve it. Some Faster Payments are still being delayed. Affected payments have not been lost and will be processed as soon as the delay is resolved. No action is needed from you.

  3. resolved Oct 16, 2026, 12:48 PM UTC

    We are back up and running! We are pleased to report that [the issue] has been resolved. Our app is now operating normally. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected]: mailto:[email protected].

Read the full incident report →

Minor August 28, 2026 Settings page components - unavailable 1h 18m App

Started Aug 28, 2026, 12:31 PM UTC· resolved Aug 28, 2026, 01:49 PM UTC

  1. investigating Aug 28, 2026, 12:31 PM UTC

    We are currently experiencing issues with our settings page within our app. All settings besides webhooks are currently unavailable. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. We will provide an update on progress made in 1 hour. Stay tuned for updates.

  2. monitoring Aug 28, 2026, 12:55 PM UTC

    We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update within 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated.

  3. resolved Aug 28, 2026, 01:49 PM UTC

    We are pleased to report that the issue has been resolved. Our app is now operating normally. If the Settings page still isn't working for you, please refresh the page bypassing the cache: Cmd+Shift+R on Mac (Cmd+Option+R in Safari), or Ctrl+Shift+R on Windows/Linux. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected]: mailto:[email protected].

Read the full incident report →

Minor August 13, 2026 Endpoint performance degraded 1h 39m API

Started Aug 13, 2026, 02:17 PM UTC· resolved Aug 13, 2026, 03:56 PM UTC

  1. investigating Aug 13, 2026, 02:17 PM UTC

    We are currently experiencing performance degradation for some API requests. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates.

  2. resolved Aug 13, 2026, 03:56 PM UTC

    We are back up and running! We are pleased to report that API performance degradation has been resolved. Our app is now operating normally. We deployed a code change that slowed down coercion on error handling, which then caused other API requests to slow down. We deployed a fix at 16:00 BST and confirmed the issue was resolved. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected] "[email protected]": mailto:[email protected].

Read the full incident report →

Minor June 14, 2026 Webhook notification delays 1h 33m API

Started Jun 14, 2026, 12:56 AM UTC· resolved Jun 14, 2026, 02:29 AM UTC

  1. investigating Jun 14, 2026, 12:56 AM UTC

    We are currently experiencing delays in our webhook notification delivery. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates.

  2. monitoring Jun 14, 2026, 01:38 AM UTC

    Our engineers have applied a fix and we are monitoring the system. We will provide an update in 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated.

  3. resolved Jun 14, 2026, 02:29 AM UTC

    We are pleased to report that the delay in webhook notification delivery has been resolved and the backlog of notifications has been fully processed. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected] "[email protected]": mailto:[email protected].

Read the full incident report →

Minor February 17, 2026 ID&V decisions delayed 3h 1m Verify

Started Feb 17, 2026, 06:45 PM UTC· resolved Feb 17, 2026, 09:46 PM UTC

  1. investigating Feb 17, 2026, 06:45 PM UTC

    We are currently experiencing delayed decisions for ID&V within our app. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and thank you for your patience. Stay tuned for updates.

  2. identified Feb 17, 2026, 08:00 PM UTC

    Our team has identified the cause of the delayed ID&V decisions. We are actively working on implementing a fix to resolve the issue. We will update you on further progress in 1 hour. Thank you for your continued patience and understanding.

  3. monitoring Feb 17, 2026, 08:52 PM UTC

    We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update in 1 hour. Please bear with us as we work to restore normal service. Your patience is greatly appreciated.

  4. resolved Feb 17, 2026, 09:46 PM UTC

    We are back up and running! We are pleased to report that the issue affecting ID&V decisions has been resolved. Our app is now operating normally. Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at [email protected] "[email protected]": mailto:[email protected].

Read the full incident report →

Major November 6, 2025 Companies House Lookup endpoint unavailable 56m

Started Nov 06, 2025, 09:51 AM UTC· resolved Nov 06, 2025, 10:48 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor October 10, 2025 Elevated error rates during onboarding checks 2h 34m

Started Oct 10, 2025, 09:04 AM UTC· resolved Oct 10, 2025, 11:39 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →