Great Minds Affirm incident

digital.greatminds.org is down - AWS outage

Critical Resolved View vendor source →

Great Minds Affirm experienced a critical incident on June 13, 2023 affecting Digital Platform and Eureka Math Navigator, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:17 PM UTC
Resolved
Jun 13, 2023, 09:51 PM UTC
Duration
2h 33m
Detected by Pingoru
Jun 13, 2023, 07:17 PM UTC

Affected components

Digital PlatformEureka Math Navigator

Update timeline

  1. investigating Jun 13, 2023, 07:17 PM UTC

    The Digital Platform is currently down. The root cause is a degradation issue at AWS which we are tracking: https://health.aws.amazon.com/health/status

  2. identified Jun 13, 2023, 08:25 PM UTC

    The GreatMinds Digital Platform remains down due to an outage event at AWS. There is not an estimated time on resolution but AWS is actively working on the problem to get services restored. To track AWS updates please also follow their status page - https://health.aws.amazon.com/health/status

  3. monitoring Jun 13, 2023, 09:11 PM UTC

    The latest update is that AWS has resolved the issue and continues to restore all their services. At this time GreatMinds Digital Platform is accessible again. We continue to monitor the situation and AWS updates until this is fully resolved.

  4. resolved Jun 13, 2023, 09:51 PM UTC

    This incident has been resolved.