Great Minds Affirm incident

Assigning Incident on GreatMinds Digital Platform

Minor Resolved View vendor source →

Great Minds Affirm experienced a minor incident on August 25, 2023 affecting Digital Platform, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2023, 03:45 PM UTC
Resolved
Aug 25, 2023, 07:09 PM UTC
Duration
3h 23m
Detected by Pingoru
Aug 25, 2023, 03:45 PM UTC

Affected components

Digital Platform

Update timeline

  1. investigating Aug 25, 2023, 03:45 PM UTC

    The GreatMinds Digital Platform is currently experiencing issues in which teachers may not be able to assign out assessments and assignments to students. The teams are currently investigating the root cause.

  2. investigating Aug 25, 2023, 04:48 PM UTC

    The GreatMinds teams continue to investigate this issue while mitigating steps are also being prepared. Status updates will continue to be posted as work progresses.

  3. monitoring Aug 25, 2023, 05:38 PM UTC

    The issue for teachers not being able to assign assessments/assignments has been resolved. The teams continue to monitor the Digital Platform.

  4. resolved Aug 25, 2023, 07:09 PM UTC

    This incident has been resolved.