Great Minds Affirm incident

Eureka Math Navigator errors for some users

Minor Resolved View vendor source →

Great Minds Affirm experienced a minor incident on September 20, 2023 affecting Eureka Math Navigator, lasting 22h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 03:33 PM UTC
Resolved
Sep 21, 2023, 02:06 PM UTC
Duration
22h 32m
Detected by Pingoru
Sep 20, 2023, 03:33 PM UTC

Affected components

Eureka Math Navigator

Update timeline

  1. identified Sep 20, 2023, 03:33 PM UTC

    Some users are experiencing issues accessing Eureka Math Navigator. We are working to resolve it. If you are unable to access Navigator you may find that closing your browser and re-opening it resolves it for you. This is a short-term workaround while we resolve the root cause.

  2. resolved Sep 21, 2023, 02:06 PM UTC

    We have implemented measures to resolve the issue. We're continuing to closely monitor.