Great Minds Affirm incident

Students unable to login

Major Resolved View vendor source →

Great Minds Affirm experienced a major incident on October 17, 2023 affecting Digital Platform, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 02:00 PM UTC
Resolved
Oct 17, 2023, 02:28 PM UTC
Duration
27m
Detected by Pingoru
Oct 17, 2023, 02:00 PM UTC

Affected components

Digital Platform

Update timeline

  1. identified Oct 17, 2023, 02:08 PM UTC

    We've identified an issue that is preventing many students from being able to login. We are currently working to resolve it.

  2. resolved Oct 17, 2023, 02:28 PM UTC

    This issue has been resolved.