Great Minds Affirm incident

Affirm Slowness and Intermittent 500 errors

Minor Resolved View vendor source →

Great Minds Affirm experienced a minor incident on November 3, 2023, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 01:42 PM UTC
Resolved
Nov 03, 2023, 04:21 PM UTC
Duration
2h 39m
Detected by Pingoru
Nov 03, 2023, 01:42 PM UTC

Update timeline

  1. investigating Nov 03, 2023, 01:42 PM UTC

    The GreatMinds teams are currently reviewing observed slowness and errors within the Affirm application affecting some users. Updates to follow as the investigation continues.

  2. identified Nov 03, 2023, 03:21 PM UTC

    The root cause of the slowness within the Affirm application has been identified. The investigation of a fix is ongoing.

  3. monitoring Nov 03, 2023, 04:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2023, 04:21 PM UTC

    This incident has been resolved.