Great Minds Affirm incident

Assessments Failing to Load or Student Attempts Failing to Save

Minor Resolved View vendor source →

Great Minds Affirm experienced a minor incident on December 13, 2023 affecting Digital Platform, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2023, 04:52 PM UTC
Resolved
Dec 13, 2023, 06:47 PM UTC
Duration
1h 54m
Detected by Pingoru
Dec 13, 2023, 04:52 PM UTC

Affected components

Digital Platform

Update timeline

  1. identified Dec 13, 2023, 04:52 PM UTC

    There is an ongoing incident impacting assessments either loading or student attempts not saving. We have identified this issue to be caused by an outage incident with one of our partners. We continue to monitor the updates of that incident and will update the status page as we get more information.

  2. identified Dec 13, 2023, 06:36 PM UTC

    The latest update from our partner, Learnosity, is that services are starting to restore. We continue to monitor their status page for an update that the incident is completely resolved. The incident can be tracked here - https://status.learnosity.com/incidents/31nr16q1qr8l

  3. resolved Dec 13, 2023, 06:47 PM UTC

    Learnosity has just confirmed the incident has been resolved and they continue to monitor their services. Great Minds is doing some additional testing on assessments but initial checks have been positive. This incident is being updated to resolved. The incident can be reviewed here - https://status.learnosity.com/incidents/31nr16q1qr8l