Great Minds Affirm incident

Login Errors to Great Minds Digital Platform

Notice Resolved View vendor source →

Great Minds Affirm experienced a notice incident on December 13, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 03:46 PM UTC
Resolved
Dec 13, 2024, 01:00 AM UTC
Duration
—
Detected by Pingoru
Dec 13, 2024, 03:46 PM UTC

Update timeline

  1. resolved Dec 13, 2024, 03:46 PM UTC

    Approximately between 8:00pm - 10:30pm Eastern on 12/12/24, users were unable to login to the Great Minds Digital Platform. After further investigation it was discovered the root cause stemmed from an incident at AWS, with a service that is critical to authentication. For reference here is the incident from the AWS status page: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/COGNITO/AWS_COGNITO_OPERATIONAL_ISSUE/AWS_COGNITO_OPERATIONAL_ISSUE_5F929_650A31F569A