Great Minds Affirm incident

Teacher/Class Reporting Issue within Analyze on the Digital Platform

Great Minds Affirm experienced a notice incident on July 31, 2024 affecting Digital Platform, lasting 2d. The incident has been resolved; the full update timeline is below.

Started: Jul 31, 2024, 07:44 PM UTC
Resolved: Aug 02, 2024, 07:59 PM UTC
Duration: 2d
Detected by Pingoru: Jul 31, 2024, 07:44 PM UTC

Affected components

Digital Platform

Update timeline

investigating Jul 31, 2024, 07:44 PM UTC

There is currently an issue with the Digital Platform Analyze reports, preventing them from generating, that the Great Minds teams are working on with the highest priority. This impacts all teacher or class level report viewing. Once it is resolved there will not be any data loss within the reports. This status page will be updated once a fix is released and confirmed.
monitoring Aug 02, 2024, 02:42 PM UTC

A fix was implemented yesterday, 8/1, so report generation started working again. The team is currently working on refreshing the reports now to be sure everything is up to date when generated. Once that is completed another update will be posted.
resolved Aug 02, 2024, 07:59 PM UTC

This incident has been resolved.