Great Minds Affirm incident

Affirm Not Loading

Major Resolved View vendor source →

Great Minds Affirm experienced a major incident on March 4, 2025, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 01:38 PM UTC
Resolved
Mar 04, 2025, 04:23 PM UTC
Duration
2h 45m
Detected by Pingoru
Mar 04, 2025, 01:38 PM UTC

Update timeline

  1. investigating Mar 04, 2025, 01:38 PM UTC

    The team is currently investigating an issue impacting teacher and administrator users when trying to access the Affirm application. This is being investigated with high priority and updates will follow as work progresses.

  2. identified Mar 04, 2025, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 04, 2025, 03:37 PM UTC

    The team continues to work on fix development for the Affirm incident. We will continue to post updates as this work continues.

  4. monitoring Mar 04, 2025, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 04, 2025, 04:23 PM UTC

    This incident has been resolved.