GraphCDN incident

Increased Errors with Multiple Third Party Service Provider

Major Resolved View vendor source →

GraphCDN experienced a major incident on June 12, 2025 affecting Dashboard and GraphQL Edge Caching and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:28 PM UTC
Resolved
Jun 12, 2025, 08:43 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 12, 2025, 07:28 PM UTC

Affected components

DashboardGraphQL Edge CachingGraphQL MetricsGraphQL Rate LimitingGraphQL Developer PortalsUser APIAdmin API

Update timeline

  1. investigating Jun 12, 2025, 07:28 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2025, 07:33 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 12, 2025, 07:35 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jun 12, 2025, 08:23 PM UTC

    Error rates are decreasing, and we are actively working with our vendors to fully restore services.

  6. resolved Jun 12, 2025, 08:43 PM UTC

    This incident has been resolved.