GraphCDN Outage History

GraphCDN is up right now

Pingoru has recorded 31 incidents for GraphCDN: 0 in the last 12 months and 0 in the last 90 days.

Source: swl3fmh6tryh.statuspage.io

31incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Major August 20, 2025 Domain resolution 1h 14m GraphQL Edge Caching, GraphQL Metrics, GraphQL Rate Limiting, GraphQL Developer Portals and 2 more

Started Aug 20, 2025, 09:35 PM UTC· resolved Aug 20, 2025, 10:50 PM UTC

  1. investigating Aug 20, 2025, 09:35 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 20, 2025, 09:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 20, 2025, 09:57 PM UTC

    Noticing elevated error rates across our KV stores.

  4. monitoring Aug 20, 2025, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Aug 20, 2025, 10:43 PM UTC

    Related https://www.fastlystatus.com/incident/377843

  6. resolved Aug 20, 2025, 10:50 PM UTC

    This incident has been resolved.

  7. postmortem Aug 21, 2025, 04:32 PM UTC

    ## Summary On August 20, 2025, our services experienced elevated errors on our KV stores due to a third-party vendor issue. The incident was caused by a faulty enhancement deployment on the vendor's platform, which was subsequently rolled back to restore service. ## Root Cause Third-party vendor deployed a faulty enhancement that caused backend errors for a subset of customers, primarily in Singapore and California regions. ## Resolution Vendor engineering team rolled back the problematic deployment and confirmed service restoration. ## Lessons Learned * Vendor responded quickly with clear communication * Need better early detection of vendor-side issues * Consider additional monitoring for vendor dependencies ‌ Related: [https://www.fastlystatus.com/incident/377843](https://www.fastlystatus.com/incident/377843).

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Major June 12, 2025 Increased Errors with Multiple Third Party Service Provider 1h 14m Dashboard, GraphQL Edge Caching, GraphQL Metrics, GraphQL Rate Limiting and 3 more

Started Jun 12, 2025, 07:28 PM UTC· resolved Jun 12, 2025, 08:43 PM UTC

  1. investigating Jun 12, 2025, 07:28 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2025, 07:33 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 12, 2025, 07:35 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jun 12, 2025, 08:23 PM UTC

    Error rates are decreasing, and we are actively working with our vendors to fully restore services.

  6. resolved Jun 12, 2025, 08:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2025 Elevated errors on Dashboard 1d 9h Dashboard, Admin API

Started Feb 20, 2025, 05:52 PM UTC· resolved Feb 22, 2025, 03:23 AM UTC

  1. investigating Feb 20, 2025, 05:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 21, 2025, 10:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 21, 2025, 06:55 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 22, 2025, 03:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 7, 2025 Dashboard API Experiencing Issues 1d 4h Dashboard, User API

Started Jan 07, 2025, 07:00 AM UTC· resolved Jan 08, 2025, 11:00 AM UTC

  1. investigating Jan 07, 2025, 07:00 AM UTC

    We are currently investigating this issue.

  2. identified Jan 07, 2025, 01:44 PM UTC

    We are currently experiencing database performance issues and are actively working on updates to resolve the situation. Our team is implementing changes to restore normal service as quickly as possible. We will continue to provide updates as we progress.

  3. identified Jan 07, 2025, 02:49 PM UTC

    We have identified potential optimizations and are in the process of testing them to ensure their effectiveness. While the main degradation has calmed down, we’re taking precautionary steps to apply patches and ensure the system's stability and safety moving forward.

  4. monitoring Jan 07, 2025, 03:48 PM UTC

    We have applied new database indexes that should improve performance. We are still working on rolling out a production deployment to include additional API improvements.

  5. resolved Jan 08, 2025, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →