GraphCDN incident

Degraded service for Custom Domains Management, Developer Portal API Key Management and Purging Analytics

Minor Resolved View vendor source →

GraphCDN experienced a minor incident on June 14, 2023 affecting GraphQL Metrics and GraphQL Developer Portals and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 12:55 PM UTC
Resolved
Jun 14, 2023, 02:05 PM UTC
Duration
1h 10m
Detected by Pingoru
Jun 14, 2023, 12:55 PM UTC

Affected components

GraphQL MetricsGraphQL Developer PortalsAdmin API

Update timeline

  1. investigating Jun 14, 2023, 12:55 PM UTC

    We are experiencing degraded service for the following parts of our service * Creating and removing custom domain names to services and developer portals * Creating, revoking and removing API keys managed via the developer portal * Purging Analytics The edge cache itself, as well as the purging API and invalidation of cached responses, is not affected by this incident.

  2. investigating Jun 14, 2023, 12:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 14, 2023, 01:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 14, 2023, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 14, 2023, 02:05 PM UTC

    This incident has been resolved.