GraphCDN experienced a major incident on July 21, 2023 affecting GraphQL Metrics, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
GraphQL Metrics
Update timeline
- investigating Jul 21, 2023, 06:53 PM UTC
We are currently looking into an issue with our metrics system. Edge Caching and other service are unaffected and operate as expected.
- identified Jul 21, 2023, 07:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2023, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2023, 07:43 PM UTC
The issue has been resolved and the metrics systems are worked as expected again. Some metrics data wasn't properly ingested and is currently saved in a backup system. We will ingest this data into our production systems after additional checks have been run.