GraphCDN incident

Increased error rates on configuration changes

Minor Resolved View vendor source →

GraphCDN experienced a minor incident on February 23, 2024 affecting Dashboard, lasting 10h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 08:04 PM UTC
Resolved
Feb 24, 2024, 06:14 AM UTC
Duration
10h 9m
Detected by Pingoru
Feb 23, 2024, 08:04 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Feb 23, 2024, 08:04 PM UTC

    We are currently looking into an issue with errors when applying configuration changes, either via the Stellate CLI or the dashboard. Edge services are not affected by these issues.

  2. investigating Feb 23, 2024, 09:26 PM UTC

    We are working with our infrastructure partners to get this issue resolved.

  3. identified Feb 23, 2024, 09:36 PM UTC

    Fastly is looking into elevated error rates on their APIs. See https://www.fastlystatus.com/incident/376327 for more information.

  4. monitoring Feb 23, 2024, 10:52 PM UTC

    Fastly API error rates have recovered and we're not seeing any more issues. We will continue to monitor.

  5. resolved Feb 24, 2024, 06:14 AM UTC

    This incident has been resolved.