Granicus System Outage History

Granicus System is up right now

Pingoru has recorded 198 incidents for Granicus System: 198 in the last 12 months and 68 in the last 90 days.

Source: status.granicus.com

198incidents recorded
198last 12 months
68last 90 days
14 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct22
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct25%
Pingoru began tracking Granicus System in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202613138 of 720 (19%)
May 202630160 of 744 (22%)
June 202619367 of 720 (51%)
July 202629593 of 744 (80%)
August 202621151 of 744 (20%)
September 20262291 of 720 (13%)
October 202622150 of 591 (25%)

Incidents, newest first

Notice January 22, 2026 Important Notice: Granicus OneMeeting Helo Encoder Certificate Renewal Process 23h 37m OneMeeting PrimeGov

Started Jan 22, 2026, 02:22 AM UTC· resolved Jan 23, 2026, 01:59 AM UTC

  1. identified Jan 22, 2026, 02:22 AM UTC

    If you utilize OneMeeting video and the Helo/Helo+ Encoder, please contact Granicus Support as soon as possible for full details to renew your Helo Encoder Certificate. Please note your current certificate will expire on Thursday the 22nd of January 2026. Other encoder models are not impacted, and do not require your attention.

  2. monitoring Jan 22, 2026, 03:17 PM UTC

    Granicus Engineering teams have identified and resolved the issue with the encoder certificate, and the updated version is now available for installation. If you utilize OneMeeting video and the Helo/Helo+ encoder, please follow the instructions in the support article below to download and install the updated certificate to avoid any interruption to your ability to stream: https://support.granicus.com/s/article/How-to-Install-a-New-Encoder-Certificate?language=en_US&… Please note your current certificate will expire on Thursday, January 22, 2026. Other encoder models are not impacted and do not require any action. For additional assistance, please contact our Support team — we are happy to assist.

  3. resolved Jan 23, 2026, 01:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 16, 2026 SimpleView CMS Websites 2h 3m CMS

Started Jan 16, 2026, 05:48 AM UTC· resolved Jan 16, 2026, 07:52 AM UTC

  1. investigating Jan 16, 2026, 05:48 AM UTC

    We are currently experiencing an issue with Simpleview CMS websites where some clients are unable to submit forms. Our teams are actively investigating and working to restore full functionality as quickly as possible.

  2. monitoring Jan 16, 2026, 06:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 15, 2026 Simpleview CMS sites unavailable 1h 22m CMS

Started Jan 15, 2026, 09:44 PM UTC· resolved Jan 15, 2026, 11:06 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →