Grain experienced a critical incident on May 10, 2023 affecting Recording Processing and Grain Recorder and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Recording ProcessingGrain RecorderGrain Web App
Update timeline
- investigating May 10, 2023, 05:12 PM UTC
All Grain functionality is currently offline due to database issues. The team is actively working on a resolution.
- identified May 10, 2023, 05:54 PM UTC
Grain apps are for the most part back online and functioning, though the team is slow re-enabling services to ensure health recovery.
- resolved May 10, 2023, 06:13 PM UTC
All services have been restored to full functionality and the team is continuing to monitor the health of the application.