Grain experienced a critical incident on June 13, 2023 affecting Recording Processing, lasting 6h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Recording Processing
Update timeline
- investigating Jun 13, 2023, 08:11 PM UTC
Amazon is currently experiencing an outage causing Grain video processing to be delayed. The team is monitoring the outage for potential mitigations.
- monitoring Jun 13, 2023, 09:13 PM UTC
The Amazon outage appears to have been resolved and the video backlog is being processed. We are monitoring for any other issues related to the outage.
- resolved Jun 14, 2023, 02:39 AM UTC
All systems are operating correctly at this time.