Grain experienced a minor incident on October 16, 2023 affecting Grain Desktop App and Grain Web App, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Grain Desktop AppGrain Web App
Update timeline
- investigating Oct 16, 2023, 04:25 PM UTC
The application is experience instability due to elevated CPU load. The team is investigating the root cause and deploying additional resources.
- monitoring Oct 16, 2023, 08:36 PM UTC
The servers are currently stable but the team is still investigating a root cause.
- resolved Oct 17, 2023, 04:59 PM UTC
The team has deployed mitigations for the issues causing excess load and the application has returned to regular operations.