Grain incident

App instability due to performance issues

Minor Resolved View vendor source →

Grain experienced a minor incident on November 3, 2023 affecting Grain Recorder and Grain Web App, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 02:32 PM UTC
Resolved
Nov 03, 2023, 02:46 PM UTC
Duration
13m
Detected by Pingoru
Nov 03, 2023, 02:32 PM UTC

Affected components

Grain RecorderGrain Web App

Update timeline

  1. identified Nov 03, 2023, 02:32 PM UTC

    The Grain team is addressing some app instability due to performance issues related to a newly released database query. Hotpatches are being released to address the issue.

  2. resolved Nov 03, 2023, 02:46 PM UTC

    The patches successfully resolved the issue and the app has returned to full operation.