Grain incident

Transcription failures

Notice Resolved View vendor source →

Grain experienced a notice incident on January 4, 2024, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2024, 07:18 PM UTC
Resolved
Jan 04, 2024, 11:25 PM UTC
Duration
4h 7m
Detected by Pingoru
Jan 04, 2024, 07:18 PM UTC

Update timeline

  1. investigating Jan 04, 2024, 07:18 PM UTC

    The Grain team is investigating a spike in transcription failures. We are in communication with our transcription provider attempting to hunt down the issue and will backfill all failed transcriptions once a root cause is identified.

  2. resolved Jan 04, 2024, 11:25 PM UTC

    A fix was rolled out and all impacted meetings have had their transcripts reprocessed.