Grain experienced a minor incident on January 29, 2024 affecting Grain Recorder, lasting 25d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Grain Recorder
Update timeline
- investigating Jan 29, 2024, 05:35 PM UTC
We are investigating reports of audio failing to be captured due to a change on Microsoft's end.
- investigating Jan 29, 2024, 09:48 PM UTC
The issue is manifesting as the recorder capturing audio for the initial part of the meeting but then the audio cutting off part way through the recording. The root cause is still being investigated.
- monitoring Jan 30, 2024, 04:42 PM UTC
We believe this was caused by an outage on Microsoft's end which they have now resolved. We are monitoring for further issues.
- monitoring Feb 23, 2024, 10:28 PM UTC
We have not seen further reports of this failure.
- resolved Feb 23, 2024, 10:28 PM UTC
This incident has been resolved.