Grain incident

Issues with Meet calls

Major Resolved View vendor source →

Grain experienced a major incident on May 21, 2024 affecting Grain Recorder, lasting 17d 2h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2024, 03:44 PM UTC
Resolved
Jun 07, 2024, 06:18 PM UTC
Duration
17d 2h
Detected by Pingoru
May 21, 2024, 03:44 PM UTC

Affected components

Grain Recorder

Update timeline

  1. investigating May 21, 2024, 03:44 PM UTC

    We've received multiple reports of Meet recordings failing to capture video and speaker change events. We are investigating the issue.

  2. investigating May 21, 2024, 07:32 PM UTC

    The root cause of the issue is still be actively investigated.

  3. monitoring May 22, 2024, 12:30 AM UTC

    A fix has been deployed and we are continuing to monitor for further issues. More details about the issue are forthcoming.

  4. resolved Jun 07, 2024, 06:18 PM UTC

    We have not seen further reports of this issue since the fix was deployed.