Grain experienced a minor incident on January 3, 2025 affecting Recording Processing, lasting 30d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Recording Processing
Update timeline
- investigating Jan 03, 2025, 05:33 PM UTC
Our transcription partner is experiencing an outage, causing delays in transcript processing. We are awaiting further information.
- monitoring Jan 03, 2025, 05:55 PM UTC
The outage is beginning to clear and we are seeing transcripts complete processing. We will begin backfilling any failed transcripts once we've received confirmation that the outage is fully resolved.
- resolved Feb 03, 2025, 04:26 PM UTC
This incident has been resolved.