Grain incident

Bots failing to join calls

Critical Resolved View vendor source →

Grain experienced a critical incident on July 28, 2025 affecting Grain Recorder, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 01:21 PM UTC
Resolved
Jul 28, 2025, 04:47 PM UTC
Duration
3h 26m
Detected by Pingoru
Jul 28, 2025, 01:21 PM UTC

Affected components

Grain Recorder

Update timeline

  1. investigating Jul 28, 2025, 01:21 PM UTC

    We are currently investigating an issue that is causing bots to be unable to join meetings.

  2. identified Jul 28, 2025, 01:25 PM UTC

    Our affected upstream provider has identified the issue and is in the process of deploying mitigations.

  3. monitoring Jul 28, 2025, 02:11 PM UTC

    Our affected upstream provider has deployed mitigations and we are now observing bots joining meetings at normal rates. We will continue to monitor for stability.

  4. resolved Jul 28, 2025, 04:47 PM UTC

    This incident has been resolved.