Grain incident

Recording processing delay

Minor Resolved View vendor source →

Grain experienced a minor incident on September 9, 2025 affecting Recording Processing, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 04:56 PM UTC
Resolved
Sep 10, 2025, 05:31 PM UTC
Duration
1d
Detected by Pingoru
Sep 09, 2025, 04:56 PM UTC

Affected components

Recording Processing

Update timeline

  1. monitoring Sep 09, 2025, 04:56 PM UTC

    Due to an unexpected change in a sub processors API, recording processing experienced a temporary delay. This change has been reverted and we are seeing processing move forward. We are monitoring to ensure all backed up processing completes as expected.

  2. resolved Sep 10, 2025, 05:31 PM UTC

    All delayed recordings have successfully processed.