Grain experienced a minor incident on March 23, 2026 affecting Grain Desktop App and Recording Processing and 1 more component, lasting 4d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 03:08 PM UTC
The platform is currently experiencing instability, the team is deploying upgraded infrastructure and investigating the root cause.
- investigating Mar 23, 2026, 03:53 PM UTC
The team has rolled out mitigations and we're not longer seeing node failures. However we are still investigating the root cause of the issue.
- monitoring Mar 24, 2026, 05:08 PM UTC
The mitigation has prevented further instability but the team is still investigating the root cause of the issue. The issue caused intermittent and cascading excess memory pressure on the application nodes.
- resolved Mar 27, 2026, 09:02 PM UTC
The team has deployed a fix around large memory spikes trigging out-of-memory failures. Since the latest fix, no further memory spikes have occurred.