Grain experienced a minor incident on May 13, 2026 affecting Grain Desktop App and Grain Web App, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Grain Desktop AppGrain Web App
Update timeline
- investigating May 13, 2026, 04:47 PM UTC
Platform is experiencing stability due to increased database load. The team is investigating and looking for mitigations.
- monitoring May 13, 2026, 05:48 PM UTC
The team has deployed a fix and the database load is now back to normal. We are monitoring for any further issues.
- resolved May 13, 2026, 10:55 PM UTC
The team determined the root cause was related to index changes on a hot job queue table, leading to high CPU usage. The correct indexes were applied and the database returned to full health.