Grain incident

Recording Processing Issues

Minor Resolved View vendor source →

Grain experienced a minor incident on May 13, 2026 affecting Grain Recorder, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 05:55 PM UTC
Resolved
May 15, 2026, 04:15 AM UTC
Duration
1d 10h
Detected by Pingoru
May 13, 2026, 05:55 PM UTC

Affected components

Grain Recorder

Update timeline

  1. investigating May 13, 2026, 05:55 PM UTC

    An issue with an upstream provider is causing some bot recordings to be stuck processing. We are working with the upstream provider to uncover the root cause an to recover the recordings.

  2. investigating May 14, 2026, 04:26 PM UTC

    Most recordings impacted by the issue have successfully recovered, a small set are still pending further investigation. The recorder has returned to full functionality.

  3. resolved May 15, 2026, 04:15 AM UTC

    All recordings with recoverable media have now be successfully recovered.