Grafana incident

Cannot access dashboard set up as a home page

Minor Resolved View vendor source →

Grafana experienced a minor incident on July 8, 2026 affecting AWS India - prod-ap-south-1 and AWS Singapore - prod-ap-southeast-1 and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 10:28 AM UTC
Resolved
Jul 08, 2026, 11:00 AM UTC
Duration
32m
Detected by Pingoru
Jul 08, 2026, 10:28 AM UTC

Affected components

AWS India - prod-ap-south-1AWS Singapore - prod-ap-southeast-1AWS Switzerland - prod-eu-central-0Azure Netherlands - prod-eu-west-3GCP US Central - prod-us-central-0

Update timeline

  1. investigating Jul 08, 2026, 10:28 AM UTC

    We are currently investigating an issue affecting some customers who are unable to load or access their dashboards when configured as their home page. We will update once we have more information on this.

  2. resolved Jul 08, 2026, 11:00 AM UTC

    We have found that the issues are related to the grafana.unifiedHomepage feature rollout active 16:50 UTC yesterday, to 10:20 UTC today. We have rolled this back and systems are now working as expected.