Grafana experienced a minor incident on April 14, 2026 affecting Cloud Test Runs, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 14, 2026, 09:22 AM UTC
We are having sporadic DNS issues that occasionally affect the start of cloud test runs, causing them to abort. We are currently working to resolve. The issue has been occurring since April 9.
- monitoring Apr 14, 2026, 02:29 PM UTC
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time.
- monitoring Apr 14, 2026, 02:29 PM UTC
Our engineering team has deployed a fix and we are currently monitoring the behaviour of the system until full resolution.
- resolved Apr 15, 2026, 12:59 PM UTC
This incident is now resolved. We had intermediary issues with a flaky DNS server that caused random tests to not start properly. Since the DNS server was fixed, we haven't been seeing the issue anymore.