Gradescope incident

Gradescope Service Incident - 6th December 2023

Minor Resolved View vendor source →

Gradescope experienced a minor incident on December 6, 2023 affecting Gradescope.com and Code Autograder, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 03:35 PM UTC
Resolved
Dec 06, 2023, 05:00 PM UTC
Duration
1h 25m
Detected by Pingoru
Dec 06, 2023, 03:35 PM UTC

Affected components

Gradescope.comCode Autograder

Update timeline

  1. investigating Dec 06, 2023, 03:35 PM UTC

    We’ve run into some issues. Gradescope.com is currently experiencing an unexpected service incident. During this time, you may experience slowness when trying to grade, as well as extended submission processing times. Code Autograders may also be affected. Users accessing the service via an integration may also be affected. We invite you to track the progress of this disruption while we work to bring the service back to optimum health.

  2. resolved Dec 06, 2023, 05:00 PM UTC

    We’ve fixed it! Due to an unexpected service incident, users of Gradescope.com may have been unable to grade, as well as experienced extended submission processing times. Code Autograders, the creation of PDF assignments, and access via an integration may also have been affected. We are pleased to advise that service has been restored. We encountered a disruption between the following times: December 6th 06:30 PST - December 6th 07:30 PST December 6th 14:30 GMT - December 6th 15:30 GMT December 7th 01:30 AEDT - December 7th 02:30 AEDT We regret any inconvenience this may have caused if you were impacted by today’s disruption.