Gradescope incident

Gradescope Service Incident - 6th December 2023

Minor Resolved View vendor source →

Gradescope experienced a minor incident on December 6, 2023 affecting Gradescope.com and LTI 1.0 + API Integration and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 06:11 PM UTC
Resolved
Dec 06, 2023, 07:45 PM UTC
Duration
1h 33m
Detected by Pingoru
Dec 06, 2023, 06:11 PM UTC

Affected components

Gradescope.comLTI 1.0 + API IntegrationLTI 1.3 Integration

Update timeline

  1. investigating Dec 06, 2023, 06:11 PM UTC

    We’ve run into some issues. Gradescope.com is currently experiencing an unexpected service incident. During this time, you may experience slowness with the autograding of submissions, answer grouping, posting grades and syncing rosters. Code Autograders may also be affected. Users accessing the service via an integration may also be affected. We invite you to track the progress of this disruption while we work to bring the service back to optimum health.

  2. identified Dec 06, 2023, 06:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2023, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 06, 2023, 07:45 PM UTC

    We’ve fixed it! Due to an unexpected service incident, users of Gradescope.com may have experienced slowness with the autograding of submissions, answer grouping, posting of grades and syncing rosters today. Users accessing the service via an integration, as well as those using Code Autograders, may also have been affected. We are pleased to advise that service has been restored. We encountered a disruption between the following times: December 6th 07:30 PST - December 6th 11:00 PST December 6th 15:30 GMT - December 6th 19:00 GMT December 7th 02:30 AEDT - December 7th 06:00 AEDT We regret any inconvenience this may have caused if you were impacted by today’s disruption.