Gradescope incident

Gradescope Service Incident - December 11th 2023

Minor Resolved View vendor source →

Gradescope experienced a minor incident on December 11, 2023 affecting Gradescope.com and LTI 1.0 + API Integration and 1 more component, lasting 5h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2023, 08:15 PM UTC
Resolved
Dec 12, 2023, 01:58 AM UTC
Duration
5h 43m
Detected by Pingoru
Dec 11, 2023, 08:15 PM UTC

Affected components

Gradescope.comLTI 1.0 + API IntegrationLTI 1.3 IntegrationCode Autograder

Update timeline

  1. investigating Dec 11, 2023, 08:15 PM UTC

    We’ve run into some issues. Gradescope is currently experiencing an unexpected service incident. We are currently undergoing maintenance and the website may be down or slow. During this time, gradescope.com will be down or you may experience slowness with the autograding of submissions, answer grouping, posting grades and syncing rosters. Code Autograders may also be affected. Users accessing the service via an integration may also be affected. We invite you to track the progress of this disruption while we work to bring the service back to optimum health.

  2. investigating Dec 12, 2023, 12:14 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 12, 2023, 01:58 AM UTC

    We’ve fixed it! Due to an unexpected service incident, you may have been unable to access the Gradescope website or experience slowness with the autograding of submissions, grading, answer grouping, posting grades and syncing rosters today. Code Autograders were also affected. Users accessing the service via an integration were also affected. We are pleased to advise that service has been restored. We encountered a disruption between the following times: PST: December 11th 11:00 - December 11th 17:40 GMT: December 11th 19:00 - December 12th 01:40 AEDT: December 12th 06:00 - December 12th 12:40 We regret any inconvenience this may have caused if you were impacted by today’s disruption.