Gradescope incident

Gradescope Service Incident - December 12th 2023

Minor Resolved View vendor source →

Gradescope experienced a minor incident on December 12, 2023 affecting Gradescope.com and LTI 1.0 + API Integration and 1 more component, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 10:30 PM UTC
Resolved
Dec 13, 2023, 12:39 AM UTC
Duration
2h 8m
Detected by Pingoru
Dec 12, 2023, 10:30 PM UTC

Affected components

Gradescope.comLTI 1.0 + API IntegrationLTI 1.3 Integration

Update timeline

  1. investigating Dec 12, 2023, 10:30 PM UTC

    Gradescope is currently experiencing an unexpected service incident. During this time, you may experience slowness while visiting gradescope.com. You may also experience slowness while attempting to use our roster matching, answer grouping, and bubble sheet auto grading features. Users accessing the service via an integration may also be affected. We invite you to track the progress of this disruption while we work to bring the service back to optimum health.

  2. resolved Dec 13, 2023, 12:39 AM UTC

    We’ve fixed it! Due to an unexpected service incident, users of Gradescope.com may have experienced slowness while attempting to use answer grouping, roster matching, and bubble sheet auto grading features. Users accessing the service via an integration may also have been affected. We are pleased to advise that service has been restored. We encountered a disruption between the following times: PST: December 12th 11:00 – December 12th 16:23 GMT: December 12th 19:00 – December 13th 00:23 AEDT: December 13th 06:00 – December 13th 11:23 We regret any inconvenience this may have caused if you were impacted by today’s disruption.