Gradescope incident

Gradescope Service Incident - 21 August 2024

Notice Resolved View vendor source →

Gradescope experienced a notice incident on August 21, 2024, lasting 17h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 05:00 PM UTC
Resolved
Aug 22, 2024, 10:43 AM UTC
Duration
17h 43m
Detected by Pingoru
Aug 21, 2024, 05:00 PM UTC

Update timeline

  1. resolved Aug 23, 2024, 03:06 PM UTC

    Due to an unexpected service incident, users of Gradescope accessing the service via LTI 1.3 only may have experienced slowness and timeout errors when accessing assignments, the assignment inbox, and when attempting to submit. Those accessing the service via the website directly, and the Gradescope Mobile App, were not affected during this time. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: August 21, 10:00 - August 21, 11:43 PDT: August 21, 02:00 - August 21, 03:43 AEST: August 21, 19:00 - August 21, 20:43 We regret any inconvenience this may have caused if you were impacted by today’s incident.