Gradescope incident
Gradescope Service Incident - 20th October 2025
Gradescope experienced a minor incident on October 20, 2025 affecting Gradescope.com and LTI 1.3 Integration, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 10:06 AM UTC
We’ve run into some issues. Due to an unexpected third party intermittent service degradation, users may encounter some issues accessing Gradescope via an integration, as well as when accessing the course roster page via the website directly, when it is linked to an LTI 1.3 integration. They have applied an initial fix, and are monitoring the results. You may experience some latency whilst trying to access the service. We regret any inconvenience this may cause. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved Oct 20, 2025, 10:52 AM UTC
We've fixed it. Due to an unexpected third party intermittent service degradation, users may have encountered some issues accessing Gradescope via an integration, as well as when accessing the course roster page via the website directly, when it is linked to an LTI 1.3 integration. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: Monday 20th, 00:11 - Monday 20th 03:00 BST: Monday 20th, 08:11 - Monday 20th, 11:00 AEDT: Monday 20th, 18:11 - Monday 20th, 21:00 We regret any inconvenience this may have caused if you were impacted by today’s incident.