GPS Insight incident

Issues with PDF Documents Generation

Major Resolved View vendor source →

GPS Insight experienced a major incident on August 1, 2018 affecting Cloud Portal and Mobile App, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2018, 02:47 PM UTC
Resolved
Aug 01, 2018, 05:54 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 01, 2018, 02:47 PM UTC

Affected components

Cloud PortalMobile App

Update timeline

  1. investigating Aug 01, 2018, 02:47 PM UTC

    We are currently experiencing issues with PDF documents generation. Our engineering team is currently working to repair this issue, and will provide updates on resolution as they become available. Please check this page regularly for updates.

  2. resolved Aug 01, 2018, 05:54 PM UTC

    The issue with PDF Documents Generation has been resolved.