GPS Insight experienced a major incident on August 27, 2018 affecting Cloud Portal, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2018, 01:05 PM UTC
We are currently experiencing issues with Geo Tracking view on ServiceBridge web application. Our engineering team is currently investigating the issue, and will provide updates on resolution as they become available. Please check this page regularly for updates.
- monitoring Aug 27, 2018, 01:15 PM UTC
The ServiceBridge team has implemented a repair for technical issue related to icons not showing up on Tracking view. We are continuing to monitor this issue to ensure ServiceBridge functionality returns for all users. Please continue to check this page for regular updates.
- resolved Aug 27, 2018, 01:24 PM UTC
The ServiceBridge team has confirmed that issue relating to Geo Tracking view has been resolved.