GPS Insight incident

Degraded performance on QuickBooks online synchronization

Minor Resolved View vendor source →

GPS Insight experienced a minor incident on October 2, 2018 affecting Cloud Portal, lasting 16h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2018, 08:03 PM UTC
Resolved
Oct 03, 2018, 12:27 PM UTC
Duration
16h 23m
Detected by Pingoru
Oct 02, 2018, 08:03 PM UTC

Affected components

Cloud Portal

Update timeline

  1. investigating Oct 02, 2018, 08:03 PM UTC

    We are currently experiencing technical issues with QuickBooks Online sync degradation. Our engineering team is currently working to solve the issue, and will provide updates on resolution as they become available. Please check this page regularly for updates.

  2. resolved Oct 03, 2018, 12:27 PM UTC

    The ServiceBridge team has confirmed that technical issues relating to the degraded performance of Quickbooks Online sync have been resolved, and the system is back to full functionality.