GPS Insight incident

Performance degraded

Minor Resolved View vendor source →

GPS Insight experienced a minor incident on March 28, 2019 affecting Cloud Portal and REST API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2019, 07:32 AM UTC
Resolved
Mar 28, 2019, 08:34 AM UTC
Duration
1h 2m
Detected by Pingoru
Mar 28, 2019, 07:32 AM UTC

Affected components

Cloud PortalREST API

Update timeline

  1. identified Mar 28, 2019, 07:32 AM UTC

    We are currently experiencing issues with degraded performance of ServiceBridge Web and API. Our engineering team is currently working to fix the issue, and will provide updates on resolution as they become available. Please check this page regularly for updates.

  2. resolved Mar 28, 2019, 08:34 AM UTC

    The ServiceBridge team has confirmed that technical issues relating to Web and API downgraded performance have been resolved, and the system is back to full functionality.