GPS Insight incident

Custom Forms on iOS App

Major Resolved View vendor source →

GPS Insight experienced a major incident on April 4, 2019 affecting Mobile App, lasting 9h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2019, 11:26 AM UTC
Resolved
Apr 04, 2019, 08:35 PM UTC
Duration
9h 9m
Detected by Pingoru
Apr 04, 2019, 11:26 AM UTC

Affected components

Mobile App

Update timeline

  1. identified Apr 04, 2019, 11:26 AM UTC

    We have identified an issue that will not allow users to submit a custom form via the mobile app for iOS. This affects a small subset of our users.

  2. resolved Apr 04, 2019, 08:35 PM UTC

    With the release of iOS version 4.13.2 of the mobile app, custom forms are now operable without error.