GPS Insight incident

Quickbooks Online Sync delay

Minor Resolved View vendor source →

GPS Insight experienced a minor incident on May 21, 2021 affecting REST API and Website, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2021, 02:57 PM UTC
Resolved
May 21, 2021, 06:50 PM UTC
Duration
3h 53m
Detected by Pingoru
May 21, 2021, 02:57 PM UTC

Affected components

REST APIWebsite

Update timeline

  1. investigating May 21, 2021, 02:57 PM UTC

    We are currently investigating an issue with delayed sync to QBO.

  2. identified May 21, 2021, 05:21 PM UTC

    We've identified the root cause of this issue and currently implementing a fix.

  3. monitoring May 21, 2021, 05:41 PM UTC

    A fix has been implemented and we are currently monitoring the results

  4. resolved May 21, 2021, 06:50 PM UTC

    This incident has been resolved.