GPS Insight incident

Server error/Limited access to GPS Insight FSM

Notice Resolved View vendor source →

GPS Insight experienced a notice incident on May 26, 2021 affecting Cloud Portal and REST API and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2021, 04:28 PM UTC
Resolved
May 26, 2021, 07:01 PM UTC
Duration
2h 32m
Detected by Pingoru
May 26, 2021, 04:28 PM UTC

Affected components

Cloud PortalREST APICustomer Portal

Update timeline

  1. investigating May 26, 2021, 04:28 PM UTC

    We are currently investigating this issue.

  2. identified May 26, 2021, 04:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2021, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2021, 07:01 PM UTC

    This incident has been resolved.