GPS Insight incident

Performance degradation

Minor Resolved View vendor source →

GPS Insight experienced a minor incident on May 24, 2022 affecting Mobile App and Mobile App Sync and 1 more component, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2022, 02:40 PM UTC
Resolved
May 24, 2022, 05:22 PM UTC
Duration
2h 42m
Detected by Pingoru
May 24, 2022, 02:40 PM UTC

Affected components

Mobile AppMobile App SyncREST APICustomer PortalWebsite

Update timeline

  1. identified May 24, 2022, 02:40 PM UTC

    We have received reports of performance issue both on the website and the mobile app. Our developers are currently working on a fix.

  2. monitoring May 24, 2022, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 24, 2022, 05:22 PM UTC

    This incident has been resolved.